Operate · Orapera Trip Operations

Move from approved proposal to flawless execution on one shared record

Eliminate the messy handoff between sales and operations. In Orapera, the exact itinerary your client confirms in the portal carries every hotel, transfer, restaurant and activity straight into supplier confirmation and on-the-ground delivery.

Zero Re-EntryProposal flows directly into operations
6 Live StatusesFrom Draft to Vendor Confirmed & Completed
100% ConnectedSynced with Vendors & Costing
All Tickets · Live Operational StatusRef: ORP-2609-018
DraftSent to ClientClient Replied● Vendor ConfirmedConfirmedCompleted
Lisbon Executive Incentive · Day 1 Operational Run-SheetMeridian Global · 50 Guests · 28 Sep – 30 Sep 2026
9/9 Vendors Confirmed
09:30
Private Airport Transfer — BlacklaneContact: Sofia Martins · +351 21 123 4567 · EUR 270.60 Net
Confirmed
11:30
Lisbon Historic Tram Tour — Lisbon Tram ToursContact: João Pereira · joao@lisbontramtours.com · EUR 1,107.00 Net
Confirmed
13:30
Executive Group Networking Lunch — Sála50 Guests · Contemporary Portuguese Menu · Dietary notes synced
Confirmed
16:00
5★ Check-In & Room Block — Altis Belém Hotel & SpaWaterfront Belém District · 6% VAT · EUR 3,031.60 Net
Confirmed
End-to-end operational visibility

Track every trip from first enquiry to completed programme

Click any status below to see how Orapera coordinates sales planners, client approvals, supplier confirmations and finance teams on one shared ticket.

Owner: Operations Coordinator

Confirm activity providers, transfer fleet, hotels & dining

Coordinate availability and lock net rates across every supplier in the Itinerary & Vendors tab—automatically building the trip's Net Cost Breakdown (EUR 20,116.30).

Book a Live Operations Walkthrough
Status: Vendor ConfirmedLive Ticket Record
Suppliers ConfirmedBlacklane, Lisbon Tram Tours, Altis Belém, Alma
Dual Contact RoutingEmail 1, Email 2 & direct phone per vendor
Costing SyncNet Total + 6% / 23% Tax calculated live
Built for operational command

Everything your operations team needs—already inside the ticket

Stop rebuilding approved itineraries in separate operations spreadsheets. Orapera gives coordinators instant visibility across every active trip.

01 · Executive Command Dashboard

Monitor Total Tickets, Pending Actions and Confirmed Trips in real time

Your operational Dashboard surfaces live KPIs for Total Tickets, Pending Action, Confirmed Trips and Conversion Rate—alongside immediate access to Recent Tickets requiring supplier follow-up.

Explore Client & Trip Management
Orapera Dashboard showing Total Tickets, Pending Action, Confirmed Trips and Conversion Rate
02 · Zero-Copy Sales-to-Ops Handoff

The approved proposal option becomes your operational plan automatically

When a client confirms Option 1 in the portal, operations doesn't need to ask sales which hotels or transfers were included. Every day's selected services and client adjustment notes are already attached.

Sales → Operations HandoffOption 1 Locked
Approved ItineraryDay 1–3 Lisbon Executive Incentive
Client Adjustment Note“Add sunset aperitif on Day 2”
Manual Re-Entry Required0 Line Items
03 · Direct Supplier Contacts on Every Service

Reach activity providers, drivers and venues in seconds

Every operational line item stays linked to its Activity Vendors record—giving on-the-ground coordinators instant access to the Contact Person, Email 1, Email 2 and Phone.

Linked Supplier Dispatch DirectoryDirect Contacts
Lisbon Event ExperiencesRita Carvalho · +351 21 345 6789
Blacklane Chauffeur DispatchSofia Martins · lisbon@blacklane.com
Inside Lisbon GuidesAna Rodrigues · +351 21 987 6543
Centralised ticket board

Every active programme, client and travel date in one command view

Filter by status, search by client or reference code and jump straight from your All Tickets board into any trip's Itinerary & Vendors or Costing & Profit tab.

Shared across Sales, Operations & Finance

No more asking “Have the suppliers confirmed for the Meridian Global group next week?” Every team member sees the same live status and confirmed net rates.

Ticket Reference:ORP-2609-018 · Lisbon (50 Guests)
Itinerary & Vendors Tab:All 9 Services Confirmed ✓
Costing & Profit Tab:EUR 20,116.30 Net · 24.8% Margin
Client Invoice Status:Invoice Sent ✓
Explore Costing & Profit
Orapera All Tickets operational board showing live trip statuses across Draft, Sent to Client and Confirmed
Operational reliability

Built for high-touch group, MICE and luxury travel delivery

Standardise how your team executes every programme from approval to departure.

Single Trip Record

One shared ticket connects CRM details, itinerary options, vendor requests and costing.

Live Status Badges

Clear status progression across Draft, Sent to Client, Client Replied, Vendor Confirmed and Confirmed.

Vendor-to-Cost Sync

Confirmed supplier requests automatically populate your Net Cost Breakdown and VAT totals.

Reusable Templates

Turn your best-performing completed operations into Saved Itineraries for future briefs.

Trip Operations FAQ

Questions, answered clearly.

How does a trip transition from client proposal to operations in Orapera?+

Once a client confirms their preferred option in the Client Portal, the same trip ticket carries all selected hotels, activities, transfers and restaurants directly into vendor confirmation and operational tracking—with zero re-entry.

How do operations teams track every live trip status?+

The All Tickets board and operational Dashboard track every programme across Draft, Sent to Client, Client Replied, Vendor Confirmed, Confirmed and Completed.

Can planners and operations managers work on the same trip record?+

Yes. Sales planners, operations coordinators and finance teams share one live record connecting the Itinerary & Vendors tab with the Costing & Profit tab.

How are ground suppliers and activity providers coordinated during operations?+

Every day's transfers, tours, restaurants and hotels stay linked to their confirmed vendor record (including primary and secondary booking emails and phone numbers) for seamless on-the-ground execution.

Ready to unify sales and trip operations?

See how Orapera takes your team from approved client proposal to confirmed ground delivery without spreadsheet handoffs.

Vendor Management

Manage your Activity Vendors directory, dual booking emails and confirmed supplier requests.

Explore Vendor Management

Costing & Profit

Automatically calculate Total Net Cost, Expected Profit, Selling Price (Gross) and Profit Margin.

Explore Costing & Profit